Our Cigna LifeSOURCE Transplant Network
Cigna LifeSOURCE contracts with select independent transplant facilities that are nationally recognized for their quality care. We have more than 170 facilities in our network. Each Cigna LifeSOURCE program is carefully chosen to participate in the Cigna LifeSOURCE Transplant Network and must continue to meet our established quality standards. Our transplant programs are approved at one of the following levels of participation:
Designated Level: To be approved to be in our top tier Designated Level, each solid organ transplant program is reviewed and must be ranked in the top three quintiles in their region based on the new Relative Performance Index. All programs must maintain minimum volumes, patient and graft survival outcomes and accreditations to be listed as Designated. Each bone marrow/stem cell transplant must also meet or exceed the minimum 100-day outcomes. Additional details are included below in the document Cigna LifeSOURCE Guidelines for Participation. Please note, not every transplant program at a Cigna LifeSOURCE participating facility may meet all the Designated level minimum guidelines at a given time.
Contracted Level: Programs not meeting the Designated level are eligible for consideration as a Contracted or provisional participating program, which is our second tier. This solution was developed due to client requests for access to certain transplant programs outside of the Designated level. While not meeting the more stringent standards, these programs must have Centers for Medicaid and Medicare (CMS) certification for solid organs, and Foundation for Accreditation of Cellular Therapy (FACT) and National Marrow Donor Program (NMDP) accreditation for bone marrow/stem cell transplants. Solid organ transplant programs must demonstrate their ability to maintain CMS certification - if the certification is in jeopardy or has been suspended for any reason, the program may lose its Contracted level status and will no longer be a participating program in the Cigna LifeSOURCE Transplant Network.
Ventricular Assist Device (VAD) Network: The VAD Network was created to fill the need for people who are determined to not be a candidate for heart transplant, but are a candidate for a Ventricular Assist Device used for Destination Therapy. The heart transplant program must be contracted as a Designated or Contract program in the Cigna LifeSOURCE Transplant Network in order for the VAD program to be included in the Cigna LifeSOURCE VAD Network. The VAD program must obtain and maintain CMS certification for Destination Therapy and hold accreditation by the Joint Commission or DNV Health Care. The programs currently participating in the VAD Network can be found on the Designated or Contracted program listings.
Our contracted programs are all reviewed annually. This may result in a program being moved from one level of participation to another, or being removed altogether from participating in the Cigna LifeSOURCE Transplant Network. With strict guidelines to be included in the transplant network, Cigna LifeSOURCE offers access to high quality transplant services. For additional information, please review our Cigna LifeSOURCE Guidelines for Participation, as well as the Cigna LifeSOURCE Relative Performance Index Methodology paper.
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